Shipping policy

At Mitti & Myrtle, we take care in preparing every order so it arrives safely and beautifully.

Processing Time Orders are typically processed within 3–5 business days of being placed. During busy periods or product launches, processing may take a little longer, we'll always keep you informed.

Pre-Order Items Some of our products are available as limited pre-orders. If your order includes a pre-order item, your estimated dispatch date will be confirmed via email after purchase. We appreciate your patience as we handcraft our collections in small batches.

Shipping Within Australia We ship Australia-wide via standard and express post options.

• Standard shipping: 3–7 business days after dispatch
• Express shipping: 1–3 business days after dispatch

Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

Damaged or Missing Orders If your order arrives damaged or doesn't arrive within the expected timeframe, please contact us at vendormittiandmyrtle@gmail.com within 7 days of the expected delivery date and we'll make it right.